Terms and Conditions

Welcome to Pet Heaven!

By using our website and placing an order, you agree to the following terms and conditions.

Orders

All orders are subject to product availability and acceptance. We reserve the right to cancel or refuse any order if necessary.

Pricing

We strive to ensure all prices are accurate. If an error occurs, we reserve the right to correct pricing mistakes before processing your order.

Shipping

Orders are processed within 1–3 business days. Estimated delivery time is 5–15 business days, depending on your location.

Returns and Refunds

Please refer to our Refund Policy for complete information about returns and refunds.

Product Information

We work hard to ensure product descriptions and images are accurate. However, slight differences in color, size, or appearance may occur.

Intellectual Property

All content on this website, including text, logos, and images, is the property of Pet Heaven unless otherwise stated.

Limitation of Liability

Pet Heaven is not responsible for delays or damages caused by shipping carriers, customs, or events beyond our control.

Changes to These Terms

We may update these Terms and Conditions at any time. Changes become effective immediately after publication on this page.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Email: deaamiri299@gmail.com